Privacy policy

Data Collection and Protection

Your data is collected by Soltena.

Personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

All data collected on the Soltena website comes from the registration of contact details provided directly by individuals to the network. For example: to receive the Soltena newsletter or to benefit from the services and features offered by the website.

Soltena guarantees that the information recorded on the website is treated with strict confidentiality.

The personal data collected is as follows:

• First and last name;
• Email address;
• Telephone number.

The data you provide is necessary to process your information requests or if you wish to receive our newsletter.

Regarding the newsletter, we use Sendinblue as our marketing platform. By submitting the form on the homepage, you acknowledge that the information you provide will be transmitted to Sendinblue, acting as a data processor, in accordance with its terms of service.

Sendinblue has taken all necessary precautions to ensure the security of personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties.

These measures include:

• Multi-layered firewalls,
• Proven antivirus software and intrusion detection,
• Encrypted data transmission using SSL/HTTPS/VPN technology,
• Tier 3 and PCI DSS certified data centers.
• Furthermore, access to Sendinblue Services requires authentication of individuals accessing the data, using a sufficiently robust and regularly updated individual access code and password.

Right of access, rectification, and erasure of your data

In accordance with applicable data protection regulations, users have the following rights:

• The right of access: they can exercise their right of access to know what personal data concerning them is held by Soltena by writing to the email address mentioned below. In this case, before implementing this right, Soltena may request proof of the user’s identity to verify its accuracy;
• The right to rectification: if the personal data held by Soltena is inaccurate, they can request that the information be updated;
• The right to erasure: users can request the deletion of their personal data, in accordance with applicable data protection laws;
• The right to restriction of processing: users can request that Soltena restrict the processing of their personal data in accordance with the conditions set out in the GDPR;
• The right to restriction of processing: users can request that Soltena restrict the processing of their personal data in accordance with the conditions set out in the GDPR;

The right to object to data processing: users can object to their data being processed in accordance with the conditions set out in the GDPR;

You can exercise this right by contacting us at the following address:
Soltena, 50 Boulevard Gambetta, 87000 Limoges, France
Or by email at the following address: click here!

All requests must be accompanied by a photocopy of a valid, signed form of identification and must include the address where the publisher can contact the requester. A response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Furthermore, and since Law No. 2016-1321 of October 7, 2016, individuals have the option to determine the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/

Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr/
We recommend that you contact us first before filing a complaint with the CNIL, as we are fully available to resolve your issue.

Cookies

What is a “cookie”?
A “cookie,” or tracker, is an electronic file placed on a device (computer, tablet, smartphone, etc.) and read, for example, when browsing a website, reading an email, or installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
The website https://www.soltena.fr uses cookies to optimize usage, improve its functionality, and understand its target audience. The cookies used by https://www.soltena.fr do not contain personal data but only an anonymous identification number and information relating to the browsing activity of the computer in question on the site (pages viewed, date and time of visit, etc.). The cookies used within the framework of this service allow for the analysis of user behavior in an aggregate and anonymous way.

Upon your first visit to the site, a banner explaining the use of cookies will appear. Once you accept all cookies or only essential cookies, your consent will be valid for twelve (12) months. You can disable cookies at any time using the icon displayed on every page. After this period expires, you will need to request your consent again from the website https://www.soltena.fr.

Cookies are hosted on this site:
Matomo Analytics is used to measure website traffic. These cookies have a lifespan of twelve months.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

The tracking opt-out feature requires cookies to be enabled.

Regarding third-party cookies, users can easily withdraw their consent using the following methods:

Mozilla Firefox: Delete and manage cookies

Microsoft Internet Explorer: Delete and manage cookies

Chrome: Delete and manage cookies

For more information on the use, management, and deletion of cookies for all types of browsers, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Applicable Law

These terms of use for the website are governed by French law and subject to the jurisdiction of the courts of the publisher’s registered office, unless otherwise specified by a particular law or regulation.

Contact Us

For any questions or information about the products featured on this website, or about the website itself, you can leave a message at the following address: click here!